FAQ
Imibuzo ebuzwa qho
Athini amaxabiso akho?
Amaxabiso ethu anokutshintsha ngokuxhomekeke kubonelelo kunye nezinye izinto ezikwimarike. Siza kukuthumelela uluhlu lwamaxabiso oluhlaziyiweyo emva kokuba inkampani yakho inxibelelane nathi ukuze ufumane ulwazi oluthe kratya.
Ngaba wenza i-OEB kunye ne-ODM?
Ewe, sinezixhobo zethu ezisemgangathweni kwishishini lamayeza, kwaye singakwazi ukwenza ngokwezifiso izixhobo zobungcali ngokweemfuno ezahlukeneyo zenkqubo zabathengi.
Ngaba ungasinika amaxwebhu afanelekileyo?
Ewe, singabonelela ngobuninzi bamaxwebhu kuquka neeSatifikethi zoHlalutyo/zoKuhambelana neMithetho; i-Inshorensi; iMvelaphi, kunye namanye amaxwebhu okuthumela ngaphandle apho kufuneka khona.
Lingakanani ixesha eliqhelekileyo lokufumana isibonelelo?
Ixesha lokufumana intlawulo limalunga neentsuku ezingama-60 emva kokufumana intlawulo yedipozithi. Amaxesha okufumana intlawulo aqala ukusebenza xa (1) sifumene idipozithi yakho, kwaye (2) sifumene imvume yakho yokugqibela yeemveliso zakho. Ukuba amaxesha ethu okufumana intlawulo awasebenzi nomhla wokugqibela, nceda uxoxe ngeemfuno zakho ngokuthengisa kwakho. Kuzo zonke iimeko siya kuzama ukuhlangabezana neemfuno zakho. Kwiimeko ezininzi siyakwazi ukwenza njalo.
Zeziphi iindlela zokuhlawula ozamkelayo?
Ungenza intlawulo kwiakhawunti yethu yebhanki, iWestern Union okanye iPayPal: idiphozithi ye-30% kwangaphambili, ibhalansi ye-70% ngokuchasene nekopi ye-B/L.
Iyintoni iwaranti yemveliso?
Siqinisekisa izixhobo zethu kunye nomsebenzi wethu. Ukuzinikela kwethu kukwanelisa kwakho ngeemveliso zethu. Nokuba iwaranti injani na, yinkcubeko yenkampani yethu ukujongana nokusombulula zonke iingxaki zabathengi ngendlela eyanelisa wonke umntu kwaye sinewaranti yonyaka omnye emva kokuthunyelwa.
Ngaba uyaqinisekisa ukuba iimveliso ziza kuhanjiswa ngokukhuselekileyo nangokukhuselekileyo?
Ewe, sisoloko sisebenzisa ukupakisha okusemgangathweni ophezulu kokuthumela ngaphandle. Sikwasebenzisa ukupakisha okuneengozi okukhethekileyo kwiimpahla eziyingozi kunye nabathumeli abaqinisekisiweyo beendawo zokugcina izinto ezibandayo kwizinto ezinobushushu obuphantsi. Iimfuno zokupakisha ezikhethekileyo kunye neemfuno zokupakisha ezingezizo ezisemgangathweni zinokubangela intlawulo eyongezelelweyo.
Kuthekani ngeemali zokuthumela?
Iindleko zokuthumela zixhomekeke kwindlela okhetha ukufumana ngayo impahla. I-Express idla ngokuba yeyona ndlela ikhawulezayo kodwa ikwayeyona ibiza kakhulu. Ukuthutha impahla ngolwandle sisisombululo esifanelekileyo xa kukho imali eninzi. Amaxabiso okuthutha impahla singakunika kuphela ukuba siyazi iinkcukacha zobungakanani, ubunzima kunye nendlela. Nceda unxibelelane nathi ukuze ufumane ulwazi oluthe kratya.
